Question 1

What areas do you service?

Accepted Answer

Ching Rey LLC services the metro area and surrounding regions. Contact us for specific coverage confirmation.

Question 2

Are you HIPAA certified?

Accepted Answer

Yes. All our couriers are HIPAA trained and certified. We maintain strict chain-of-custody and privacy protocols for all medical deliveries.

Question 3

Do you offer same-day delivery?

Accepted Answer

Yes, we offer STAT (immediate), same-day, next-day, and scheduled delivery options depending on your needs.

Question 4

How do I track my shipment?

Accepted Answer

You will receive a tracking number at booking. Use our Track Shipment page to get real-time updates.

Question 5

What types of medical items do you transport?

Accepted Answer

We transport lab specimens, blood products, pharmaceuticals, medical equipment, and other sensitive medical materials with full HIPAA compliance.

Question 6

Do you handle hazardous materials?

Accepted Answer

Yes, we are HAZCOM compliant and trained to handle and transport hazardous materials safely per OSHA standards.

Question 7

How do I request a quote?

Accepted Answer

Visit our Request a Quote page, fill out the form, and our team will respond within 2 hours with competitive pricing.

Question 8

Can I schedule recurring deliveries?

Accepted Answer

Absolutely. We offer recurring delivery contracts for medical facilities, law firms, and businesses with regular courier needs.

Question 9

What is process serving?

Accepted Answer

Process serving is the legal delivery of court documents such as subpoenas, summons, and complaints. Our licensed process servers provide affidavit documentation.

Question 10

How do I become a driver?

Accepted Answer

Visit our Driver Portal / Careers page to apply. We require a valid license, clean driving record, and background check.

Frequently Asked Questions